We didn't set out to build just another online casino. We set out to build the one Malaysian players actually deserve — reliable, transparent, and designed around how you live and play.
CashCity99 was founded in 2018 by a team of gaming and technology professionals who had one shared frustration: the best online casino platforms were never truly built with Malaysian players in mind.
International platforms that dominated the market at the time treated Malaysia as an afterthought. Deposit methods were clunky, customer support was slow and scripted, withdrawal processes were opaque, and the odds on Liga Super Malaysia and local football markets were embarrassingly thin. We decided to change that.
Starting from Kuala Lumpur, our founding team spent over a year in development before launching — not rushing to market, but making sure the foundations were solid. We integrated with Malaysian payment infrastructure from day one: Maybank2u, CIMB Clicks, Public Bank online, Touch 'n Go eWallet, and DuitNow. We built our customer support team locally, with agents who understand the nuance of a Malaysian player's question at midnight on a Saturday.
Six years on, cashcity99 serves over 320,000 registered members across Malaysia — from players in the heart of Kuala Lumpur and Petaling Jaya to members in Penang, Johor Bahru, Shah Alam, and beyond. Our games library has grown from a few hundred titles to over 2,500. Our live sportsbook now covers EPL, La Liga, UFC, Liga Super Malaysia, and dozens of other markets with sharp in-play odds.
But what hasn't changed is the core principle that started everything: the platform exists to serve the player, not the other way around.
CashCity99 officially launched with a focused library of 350 games and support for Maybank, CIMB, and FPX deposits. Initial user base primarily from Kuala Lumpur and Selangor.
Launched our full live sportsbook with in-play betting across EPL, Liga Super Malaysia, UFC, and NBA. Asian Handicap markets introduced with competitive odds. Player base grew to 50,000 members.
Integrated Touch 'n Go eWallet, Boost, and GrabPay as deposit channels. Full mobile-responsive platform rebuild completed. Withdrawal times cut to an average of under 8 minutes.
Introduced our tiered loyalty system: Bronze, Silver, and Gold membership tiers with structured cashback, point multipliers, and dedicated VIP account management.
DuitNow instant transfer became the most popular deposit method among members — now accounting for over 40% of all deposits. Registered member count crossed 150,000.
Crossed 320,000 registered members. Game library expanded to 2,500+ titles. Cryptocurrency deposits (USDT TRC20) introduced. Platform stability investment: 99.96% uptime achieved across peak periods.
To provide every Malaysian player with a premium online gaming experience that is fair, secure, and genuinely enjoyable. We measure our success not by the size of our games library or the number of promotions we run, but by the trust our members place in us — and how consistently we honour that trust through fast payouts, transparent policies, and honest communication.
To be the most recommended online casino and sportsbook among Malaysian players — not through the loudest marketing, but through the most reliable product. We envision a cashcity99 where every member, whether they're placing a casual RM30 football bet or running serious live dealer sessions, feels like a valued player receiving a genuinely excellent service from a platform that respects their time and money.
These aren't statements written for a website. They're the principles that guide every decision we make at cashcity99 — from product development to customer support responses.
Every promotion comes with clearly written terms. Every withdrawal timeline is communicated honestly. We never hide fees in fine print or make promises we can't keep. If something changes on our platform, we tell our members — proactively, not reactively.
Every feature on cashcity99 was built because players asked for it or because we identified a genuine friction point in the experience. Our mobile interface, fast deposit flows, and clear navigation exist because we obsess over how our members actually use the platform — not how we think they should.
256-bit SSL encryption. Strict KYC verification. Two-factor authentication. Regular security audits. We treat the protection of our members' funds and personal data as a non-negotiable baseline — not a feature to be marketed. Your information stays private. Your funds stay safe.
We believe gambling should always be a form of entertainment, never a financial strategy or escape. CashCity99 provides deposit limits, session reminders, cooling-off periods, and full self-exclusion options. We enforce the 21+ age requirement strictly and actively support members who reach out for help.
We are built specifically for the Malaysian market. Our payment channels — Maybank, CIMB, Touch 'n Go eWallet, DuitNow, FPX — were chosen because they're what Malaysian players actually use. Our sports markets prioritise Liga Super Malaysia, EPL, and regional competitions our members genuinely follow.
We run a live feedback loop with our member base. Support tickets, live chat transcripts, and member surveys feed directly into our product roadmap. The platform our members use today is meaningfully better than the one they used two years ago — and two years from now it will be better still.
A complete premium gaming platform, purpose-built for the Malaysian market.
Slots, live dealer tables, poker, bingo, and lottery — all from verified providers. Every game in our library is regularly audited for fairness and RTP accuracy.
Competitive odds across EPL, Liga Super Malaysia, UFC, NBA, and more. Asian Handicap, over/under, and in-play markets updated in real time throughout every match.
DuitNow, Touch 'n Go eWallet, Boost, GrabPay, Maybank2u, CIMB Clicks, Public Bank, FPX — the full spectrum of Malaysian payment options, with most deposits credited in under 60 seconds.
End-to-end 256-bit SSL encryption on every session. Mandatory KYC verification protects your account and ensures compliance. Your funds are segregated and protected.
Real support agents on live chat around the clock — no bots, no scripted responses for complex issues. Whether you're in KL at 3 AM or Penang at noon, we're here.
A three-tier loyalty programme — Bronze, Silver, Gold — with escalating cashback rates, withdrawal priority queues, personal account managers, and exclusive member promotions.
Every element of cashcity99 is built on a foundation of four operational commitments that guide how we run the platform day to day.
Our servers are hosted on enterprise-grade cloud infrastructure with automatic failover and load balancing. We consistently maintain 99.96% uptime even during peak traffic periods — EPL kick-off weekends, Liga Super finals, and major UFC events.
Fast payouts are not a marketing claim — they're a technical priority. Our payment processing system processes standard withdrawal requests within minutes. DuitNow and e-wallet withdrawals typically land in your account in under 5 minutes during business hours.
Our support team is not outsourced. Our agents are trained extensively on every aspect of the cashcity99 platform — promotions, payment flows, game rules, and account management. Complex issues are escalated to senior specialists, not bounced between departments.
Every game provider integrated into our platform must meet our technical and fairness standards before going live. RTP figures are verified independently. Live dealer streams are monitored for integrity. We do not list games from providers we cannot vouch for.
CashCity99 takes responsible gambling seriously. We enforce a strict 21+ age restriction on all accounts and provide every member with access to self-management tools including deposit limits, wagering caps, session time reminders, and self-exclusion. If gambling stops being entertainment, we want our members to know that support is available and easily accessible.
For more information on our tools, policies, and external support resources, visit our Responsible Gambling page.
Our Commitments
Join over 320,000 Malaysian players who trust cashcity99 for their online casino and sports betting. Instant deposits, fast withdrawals, and a platform that genuinely has your back.
For players aged 21 and above only. Please read our Terms & Conditions and Responsible Gambling policy before participating. Play within your means.